Just Ask Us

Frequently Asked Questions
WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?

Hotel check-in is at 4 pm, and check-out is at 12 pm. If you need to check in early or check out late, please contact the front desk and we will do our best to accommodate you, based on availability.

HOW FAR ARE YOU FROM THE BART STATION?

We are located directly across the street from the Downtown Berkeley Bart Station.

HOW MUCH DO YOU HOLD FOR INCIDENTALS, AND HOW LONG DOES IT TAKE TO GET THAT BACK?

We place a $100 hold on your credit card for incidentals. It normally takes 3-5 business days for those funds to be released. If you are using a debit card, the hold will look like a charge. Those funds will be unavailable during the hold and may take longer to be released.

THE RESERVATION IS UNDER MY NAME, BUT I WON’T BE THERE UNTIL LATER. CAN MY FRIEND CHECK IN FIRST?

You may add any additional names to your reservation; however, they will need to provide an ID along with a matching credit card to be checked in.

HOW LONG DOES IT TAKE TO GET TO OAKLAND OR SAN FRANCISCO INTERNATIONAL AIRPORT?

Oakland International Airport is roughly a 30-minute drive, whereas San Francisco International is about 45 minutes away. Typically, with morning traffic it could take up to an hour to get to the San Francisco airport.

HOW FAR ARE YOU FROM THE UC BERKELEY CAMPUS, AND CAN WE WALK?

Our hotel is within walking distance of the UCB campus—approximately two blocks and less than a five-minute walk away.

DO YOU HAVE A SMOKING AREA?

We are a non-smoking property, and we do not have a designated smoking area.

DO YOU OFFER PARKING? WHERE CAN I PARK?

We offer valet parking for $45 per night. If you prefer to self park, there are public parking garages nearby that charge overnight fees, along with street parking that is available on a first come, first served basis.

DO YOU OFFER SHUTTLE SERVICE TO THE AIRPORT?

We do not offer shuttle service to the airport, but we can help secure taxi service for you.

DO YOU HAVE A REWARDS PROGRAM?

Yes! We are part of the Historic Hotels of America. When staying with us, members will earn rewards points among other benefits and amenities.

CAN YOU HOLD MY BAGS AFTER I CHECK OUT?

It is our pleasure to assist you in any way we can. We can certainly store any luggage either before you check in or after you check out.

AT WHAT TIME DOES THE METER START IN THE MORNING?

Metered parking starts at 9 am on Mondays and ends at 6 pm on Saturdays. Parking is always free on Sundays.

IS DOWNTOWN BERKELEY A SAFE AREA TO WALK AT NIGHT?

Downtown Berkeley has its share of transients. It's generally safe, but we recommend practicing the safety habits you would follow in any major city.

DO YOU VALIDATE PUBLIC OR STREET PARKING?

We do not validate any parking.

HOW LATE CAN I CHECK IN?

If you will be arriving late, please call or make a note in your reservation. We will be on alert so you are able to check in whenever you arrive.

IS THERE A MINIFRIDGE AND/OR A MICROWAVE IN THE ROOM?

Every guestroom contains a mini fridge for your convenience. Microwaves are available upon request. Please inquire with the front desk.

WHERE CAN I GO FOR A RUN OR GO HIKING?

We recommend Indian Rock, Fire Trails, and Botanical Garden, all of which are within walking distance. If you are driving, we recommend Tilden Park, Lake Anza, and Joaquin Miller.